AI Agent Questions, Answered
Straight answers to the questions people ask us most.
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FAQ
Frequently asked questions
What is an AI agent?
An AI agent is software with a goal, the tools to act on it and rules about what it may do. Instead of only answering questions like a chatbot, it takes steps such as checking a calendar, booking an appointment, drafting a quote or sending a follow-up, then reports back.
What is an AI agent army?
It is a team of narrow agents, each doing one job, that pass work to each other and to people. Larger teams are coordinated by a Commander Agent that routes work and reports to you.
Can I buy just one or two agents?
Absolutely. Many people start with one agent and add more over time. There is no minimum.
How many agents can I order?
One agent or hundreds. The Factory takes up to 100 agents per order, and larger armies are planned with you. Franchises and multi-location teams can run thousands of copies of the same agent. Big armies are deployed in waves, starting with the agents that free up the most time with the least risk.
How much does an AI agent cost?
Ready-made agents start at $1,500 to own for a Scout, $3,500 for a Specialist and $7,500 for a Commander, or on Subscribe-to-Own from $149, $299 or $599 per month plus a one-time setup fee. Custom-built agents start at $4,000. Squads of five or more get volume pricing.
Should I choose a ready-made or a custom-built agent?
Choose ready-made when your job matches one of our agent templates, such as answering calls, following up on leads or requesting reviews. It launches faster and costs less. Choose custom when your workflow is unique to your business. Many businesses mix both, and the Blueprint recommends the right mix.
Will you reuse my agent for other businesses?
We reuse our general engine and templates, which keeps ready-made agents affordable. We never reuse your data, your settings or anything specific to your business.
What is the Agent Blueprint?
It is a written plan covering where your hours go, which agents to build first, each agent's job and guardrails, the tools involved, your deployment scope and price, and a timeline. It costs $750 and is credited toward your build if you move forward within 60 days.
Do you handle deployment?
Yes, at the level you choose. Done-For-You means we deploy and run your agents, Co-Pilot means your team deploys with our guidance, and Handoff means you receive configured agents with documentation. Deployment is priced after the Blueprint.
Why can't you quote deployment upfront?
Every business has a different mix of phone systems, CRMs, inboxes, calendars, permissions and data. Pricing it blind would mean either overcharging or cutting corners, so we scope it once we have seen your setup.
Are there ongoing costs?
Usage such as AI model fees, phone minutes and third-party software is billed at cost or runs on your own accounts. Agent Care is optional on Build and Own and included in Subscribe-to-Own.
Will my customers know they are talking to AI?
We recommend customer-facing agents say they are automated assistants. They never pretend to be people, and customers can always reach a human.
Can an agent spend money or make promises?
Only with your approval. Anything that spends money, offers refunds or discounts, or makes a commitment is drafted by the agent and waits for a person to approve it.
What tools can agents connect to?
Common calendars, email, CRMs, phone systems, ecommerce platforms and accounting tools. We confirm every connection in the Blueprint and tell you up front if something cannot connect.
How long does it take to build an agent?
It depends on the agent's rank and the tools involved. A Scout is quicker than a Specialist or Commander. You get a written timeline with your Blueprint.
Do I own the agent?
Yes. You own your agent's setup, your data and everything it produces, with a permanent license to run it. On custom builds, the custom code written for you is yours outright. With Subscribe-to-Own you subscribe for 2 to 4 years and then have the option to buy the agent out at fair market value.
Can I use agents for my personal life?
Yes. Personal agents can track bills and renewals, keep a family calendar, research trips and handle life admin, and you approve anything that spends money.
Do you guarantee results?
No. Nobody can honestly guarantee results with AI. We promise to treat your business like our own, build agents that do real work, keep humans in charge of what matters and keep improving them.
Where are you located?
We are headquartered in Denver, Colorado, and work with businesses all over the world.
